bat bdt Privacy Policy

1. Introduction and Scope

This privacy policy applies to the bat bdt platform. bat bdt places the highest importance on the privacy of its users' personal information and is committed to keeping all collected data secure.

This policy applies to the use of the bat-bdt.cam website and its related mobile applications. You are encouraged to read this policy in full before you start using our services.

bat bdt collects and processes your information only for the purposes stated in this policy. Your information is not used beyond the terms described here.

2. Types of Information Collected

2.1 Registration and Identity Information

When creating an account, bat bdt collects the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport number (for identity verification)

2.2 Financial Transaction Information

Transaction details required for deposits and withdrawals are collected. This includes details of transactions made via bKash, Nagad, Rocket, or bank transfer. No full payment card numbers or complete bank account details are stored on bat bdt servers.

2.3 Technical and Usage Information

Your device's IP address, browser type, operating system, session duration, and information about pages visited on the website are collected automatically. This information is used to improve the security and performance of the platform.

2.4 Cookies and Tracking

bat bdt uses cookies on its website. Cookies are used to keep login sessions active, remember user preferences, and review service quality. Cookies can be disabled from your browser settings, though doing so may limit some features.

3. Purposes for Using Your Information

Collected information is used only for the following purposes:

• Account creation, identity verification, and management
• Processing financial transactions including deposits and withdrawals
• Providing customer support — via live chat and email
• Sending applicable bonuses and promotional offers
• Fraud prevention, security, and risk management
• Technical improvement of the platform and service quality
• Monitoring playing patterns as part of Responsible Gaming

bat bdt never sells your personal information to marketing or advertising third parties.

4. Sharing Information and Third Parties

In limited and specific circumstances, bat bdt may share your information with third parties:

4.1 Payment Processors

Payment service providers including bKash, Nagad, Rocket, and bank transfer receive the information necessary to complete transactions. This information is used only to verify and complete the transaction.

4.2 Technology Service Providers

Essential data may be shared with certain technology service providers required to operate the platform. Each of these providers is contractually bound to maintain bat bdt's privacy standards.

4.3 Legal Obligations

Information may be disclosed when required by law or in response to a valid request from a competent authority. In such cases, only the specific information requested is provided.

5. Data Security Measures

bat bdt uses industry-standard security technology to protect your personal information:

• SSL Encryption: all data transfers are secured with SSL technology
• Encrypted passwords: passwords are never stored directly — only a hashed version is kept
• Two-factor authentication (OTP): an additional security layer for logins and transactions
• Regular security reviews and vulnerability testing
• Access controls: only authorised staff can view the information they need

However, no one can guarantee complete security on the internet. Use a strong password to keep your account secure and never share it with anyone.

6. Data Retention Period

bat bdt retains your information only for as long as necessary. All relevant information is kept while your account remains active.

Even after an account is closed or deactivated, financial transaction records may be retained for a set period to meet legal requirements. Once that period ends, the information is securely deleted or anonymised.

7. User Rights

Every user registered on the bat bdt platform has the following rights over their own information:

7.1 Right to Access

You can view the information stored in your account at any time. You may also request a copy of the information bat bdt holds about you.

7.2 Right to Correction

Contact our customer support team to correct any inaccurate or outdated information in your account. Some changes, including identity verification details, may require additional verification.

7.3 Right to Deletion

Where there is no legal obligation to retain data, you may request deletion of your information when closing your account. However, financial transaction records must be kept for a set period for legal reasons.

7.4 Right to Withdraw Marketing Consent

To stop receiving promotional emails or messages, you can unsubscribe from your account settings or notify customer support. This does not apply to essential service-related communications.

8. Protection of Minors

bat bdt strictly does not provide services to anyone under the age of 21. No account is activated without confirmation that the user is 21 or older.

If it becomes known that a minor has registered, the relevant account and all associated information will be deleted immediately. The detailed age verification process is described in the Responsible Gaming Policy.

9. International Data Transfers

bat bdt's technical infrastructure may use servers located in various countries. The same privacy standards are followed when transferring data in such cases. Technology providers in the countries where data is transferred are contractually bound to comply with bat bdt's privacy standards.

10. Changes to the Privacy Policy

bat bdt reserves the right to update this privacy policy when necessary. Users will be notified by email or through the platform before any significant changes take effect.

Continued use of the service after changes are made will be considered acceptance of the updated policy. The date of the most recent update will always be shown at the top of this page.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the bat bdt customer support team:

• 24/7 Live Chat: via the chat button on the website
• Email: [email protected]

The customer support team provides assistance in both Bengali and English. For common questions, check the FAQ section — answers to many frequently asked questions can be found there.